Returns Conditions

Returns or exchanges will be accepted when: 

1. The garments are returned to the original purchase location within 7 days of the original purchase date. 

2. Proof of purchase in the form of the ISLA AUSTRALIA transactional receipt or invoice is provided; and

3. the items are in their original condition, meaning that:

    * All tags are still intact;
    * The items are in their original packaging; and
    * The items have not been worn, altered, damaged or washed.

4. At ISLA AUSTRALIA we aim to provide you with quality products and service at all times, however, if you have purchased

    an item from us and you believe it is faulty, we will refund you or change your garment. 

5. If for any reason you're not happy with your purchase, full-priced items can be exchanged or a credit note can be

    issued within  7 days of purchase on our online shop (proof of purchase in receipt form is required). 

Return Procedure 

1. Send us an email to including your name, proof of purchase as receipt or invoice and

    pictures of the garment.

2. Once your request has been approved by our team, you will receive an email with your return information.

3. Please include your returns number case in the parcel being returned to us.

You will need to post your return to the below address at your own cost:

PO BOX 8005